Privacy and Cookie Policy

Last updated: 16 October 2024

What does this notice cover?

This policy describes how Secret Mode Limited, a company registered in England and Wales under company number 12912552 with its registered office is at 32 Jessops Riverside, Brightside Lane, Sheffield, United Kingdom, S9 2RX (also referred to as "we" or "us") will make use of your data when you access the website https://stillwakesthedeep.com/ (the “website”).

It also describes your data protection rights, including the right to object to some of the processing which Secret Mode carries out. More information about your rights, and how to exercise them, is set out in the “Your choices and rights” section.

What is personal data and why is it important?

Personal data is any information which identifies you (like your name and email address). It is also information which can be pieced together with other information to identify you, like your title, location, age, gender, or other technical identifiers such as information related to your browser or device.  

It is important that you know what personal data we collect and what we do with your personal data, because you should be able to control what happens to it. By reading and understanding this notice, you will know how we collect, use, share, and protect personal data that is collected when you use our website. You will also know how you can ask us to use it differently.

Personal data we may collect about you

We collect and process personal data about you when you interact with us and our website. This includes:


Category   Details  
  Device Information   Information related to the browser or device you use to access our website. Device Information is generally collected using cookies. You can read more about the cookies that we use on our website, and why we use them, in the “Cookies” section.  
  Voluntary Information   Information that you provide to us voluntarily when you get in touch with us via our website. This could include data such as your name, username, email address, telephone number and other types of personal data that you provide to us directly.

How do we use this information, and what is the legal basis for this use?

We are only legally allowed to use your personal data where a “legal basis” allows us to do so. These are the legal bases which could apply:


Legal Basis   When does this Legal Basis apply?      
  “Contract”   We need to carry out or sign up to a contract     When it’s necessary to use your personal data to perform a contract with you, or because you have asked us to do something before signing a contract with you that requires the processing of your personal data.   In these cases, if you don’t provide your personal data, then we won’t be able to perform the contract or do what you have asked us to do before signing or agreeing to the contract.  
  “Legitimate Interest”   It’s in our or someone else’s “legitimate interests    “Legitimate interests” is a legal phrase. It usually means a commercial or business interest that is important to us or another company, and which we’ve balanced against your right to privacy.   We will always let you know what the interest is, and you can object to us using your personal data for these reasons via email at info@secretmode.games.  
  “Consent”   You have given us your consent   Sometimes we will ask for your consent to use your personal data.   You can always withdraw your consent by contacting us at info@secretmode.games.  
  “Legal obligation”   We need to do something a legal obligation tells us to     When it’s necessary to use your personal data so that we can perform our legal and regulatory obligations – so that we don’t break the law.

We will only use your personal data for the purposes and legal bases set out below:

Purpose   Legal Basis  
  We will collect and analyse Device Information in order to manage and operate our website, including to keep it updated and relevant. We will also use Device Information to develop our business and to inform our marketing strategy.   Your consent.   We have a legitimate interest in operating our site and improving its operation. We also have a legitimate interest in developing our business and marketing strategy.  
  We may collect Voluntary Information from you, but only when you provide us with this information directly. For example, you may provide us with personal data when you contact our customer support teams with queries about our games or website.     Your consent. If you’ve provided us with personal data voluntarily, we consider that you’ve consented to us holding that data for the purposes of responding to your query.   We have a legitimate interest in engaging with you when you contact us. This allows us to respond to your queries and assist you as necessary.

How we share your personal data

We may share your data with the following categories of recipients:


Personal Data Category   Category of Recipient   Why?    
  Device Information and Voluntary Information     Group Companies   Secret Mode is part of the Sumo Group, and we have lots of different companies in our “group”, all of whom are linked to us (our “Group Companies”).   Some of them provide us with services to assist us with our business activities. We share your personal data with these other companies so they can provide us with these services. This allows us to operate, improve and develop our services and our business.   We will not share your personal data with our ultimate parent, Tencent Holdings Ltd, a public company listed on the Stock Exchange of Hong Kong (SEHK: 0700) and headquartered in China (or any of Tencent Holdings Ltd’s affiliates outside of the Sumo Group).  
  Device Information and Voluntary Information     Third party service providers   We employ other companies to perform functions on our behalf, including website hosting and maintenance. This is an essential part of our business activities.
  Device Information and Voluntary Information   Prospective Buyer/Seller   In the event that the business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.  
  Device Information and Voluntary Information   Regulators, official authorities, and other third parties in relation to legal compliance   For example, the police or the government might legally require use to give them personal data to help them with an investigation, or we might be required to give these companies personal data to enforce our terms, address security and fraud, and to protect you.  

Where we transfer your personal data

Personal data that we collect from you may be transferred to and stored at a destination outside the UK/EEA. We ensure appropriate safeguards are in place to protect the transfer of your personal data to these countries.

Whenever we transfer your personal data out of the UK/EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

· We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data; or

· Where we transfer data to a country that isn’t deemed to provide an adequate level of protection for personal data, we will use specific contracts approved for use in the UK/EEA which give personal data the same protection it has in the UK/EEA.

Third-party links

Our website may include links to third-party websites, plug-ins and applications. This includes links for Steam, Xbox, PlayStation and Epic Games (amongst others). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Your choices and rights

You have the following rights:

Right   Summary  
  The right of access     Enables you to receive a copy of your personal data
  The right to rectification     Enables you to correct any inaccurate or incomplete personal data we hold about you
  The right to erasure     Enables you to ask us to delete your personal data in certain circumstances
  The right to restrict processing     Enables you to ask us to halt the processing of your personal data in certain circumstances
  The right to object     Enables you to object to us processing your personal data on the basis of our legitimate interests (or those of a third party). Your objection will be upheld, and we will cease processing your personal data, unless the processing is based on compelling legitimate grounds or is needed for the exercise or defence of legal claims that may be brought by or against us.  
  The right to data portability   Enables you to request us to transmit personal data that you have provided to us, to a third party without hindrance, or to give you a copy of it so that you can transmit it to a third party, where technically feasible

These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep.

If you wish to exercise any of these rights, please contact us at info@secretmode.games

Wherever we rely on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. We may however have other legal grounds for processing your data for other purposes, such as those set out above.

If you have unresolved concerns, you have the right to complain to a data protection authority in the country that you reside in or, the country of your place of work or the country where the alleged infringement took place. We would, however, appreciate the chance to deal with your concerns before you approach the relevant regulator, so please contact us in the first instance.

How long we retain your personal data

We only keep your personal data for as long as is necessary, and we give due consideration to the purpose for which that data was collected when determining how long to keep it. When determining the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and other applicable legal requirements.

Security

We have implemented technical and organisational measures to safeguard the personal data that we collect and prevent it being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they will be subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Contact us

The data controller for your personal data is Secret Mode Limited. If you have questions about this privacy and cookie notice or wish to contact us for any reason in relation to our personal data processing, please contact us at info@secretmode.games.

Cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree to that. Cookies contain information that is transferred to your computer's hard drive.

This website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website, and also allows us to improve our website.

We use the following cookies:

· Strictly necessary cookies. These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. You can switch off these cookies in your browser settings, but you may then not be able to access all or parts of our website.   

· Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using them. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

· Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region).

Advertisement or targeting cookies. These cookies record your visit to our website, the pages you have visited and the links that you have followed. We will use this information to make our website and the content more relevant to your interests.

You can find more information about the individual cookies we use and the purposes for which we use them on our website in the table below:

Cookie Name Purpose Duration
Strictly necessary cookies
  __cf_bm       cookieyes-consent           The __cf_bm cookie is set by Cloudflare and is used to support Cloudflare’s Bot Management.   CookieYes sets this cookie to remember users' consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.   1 hour       1 year      
Advertisement or targeting cookies
Ttp     _rdt_uuid     _tt_enable_cookie       test_cookie     IDE       YSC       VISITOR_INFO1_LIVE       VISITOR_PRIVACY_METADATA TikTok set this cookie to track and improve the performance of advertising campaigns, as well as to personalise the user experience. Reddit sets this cookie to build a profile of your interests and show you relevant ads.   Tiktok set this cookie to collect data about behaviour and activities on the website and to measure the effectiveness of the advertising.   doubleclick.net sets this cookie to determine if the user's browser supports cookies.   Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile.   Youtube sets this cookie to track the views of embedded videos on Youtube pages.   YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.   YouTube sets this cookie to store the user's cookie consent state for the current domain.     1 year 24 days     3 months     1 year 24 days   15 minutes     1 year 24 days       Session     6 months     6 months
Analytics & performance cookies
_gcl_au       _ga_*     _ga           _fbp Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services.   Google Analytics sets this cookie to store and count page views.   Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.   Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.   3 months         1 year 1 month 4 days         1 year 1 month 4 days                 3 months    
Functionality cookies
_lscache_vary     __sharethis_cookie_test__     yt-remote-device-id       ytidb::LAST_RESULT_ENTRY_KEY           yt-remote-connected-devices       yt-remote-session-app       yt-remote-cast-installed     yt-remote-session-name         yt-remote-fast-check-period     LF_session_ 7f28379cc8f1b673a1 bcb8c99fb7fd89   Litespeed sets this cookie to provide the prevention of cached pages.   ShareThis sets this cookie to track which pages are being shared and by whom.   YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.   The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future.   YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.   The yt-remote-session-app cookie is used by YouTube to store user preferences and information about the interface of the embedded YouTube video player.   The yt-remote-cast-installed cookie is used to store the user's video player preferences using embedded YouTube video.   The yt-remote-session-name cookie is used by YouTube to store the user's video player preferences using embedded YouTube video.   The yt-remote-fast-check-period cookie is used by YouTube to store the user's video player preferences for embedded YouTube videos.   Linkfire sets this cookie to enable users to access rich media content on our website, such as music and video 2 days     Session     Never Expires       Never Expires       Never Expires     Session       Session     Session       Session         10 minutes

Please note that some of the cookies listed above (particularly analytical cookies, performance cookies and targeting cookies) may be set by third parties whom we have no control over. The data collected by those cookies may be shared with the third parties who set them.

Choices about cookies

Most web browsers and mobile devices allow some control of most cookies and similar devices through the browser and mobile device settings. To find out more about cookies, including how to see what cookies have been set, please see the links below to the browser developer’s website:

· Google Chrome

· Microsoft Edge

· Mozilla Firefox

· Apple Safari

You can block cookies by activating the relevant setting on your browser which allows you to refuse the setting of some or all cookies. However, if you use your browser settings to block all cookies (including strictly necessary cookies) you may not be able to access all or parts of our website.

We may also allow you to choose which cookies you want to activate via a banner placed on our websites.

If you have any questions or concerns about our use of cookies, please contact us.

Updates to this privacy and cookie notice

We reserve the right to update this privacy and cookie notice at any time. We may also notify you in other ways from time to time about the processing of your personal information. The date this notice was last updated can be found at the top, and we will update this when we make any changes.