Free Giveaway Terms & Conditions

Last Updated: 11 October 2024

Introduction

We are Secret Mode, a company incorporated in England and Wales under company number 12912552 with our registered office at 32 Jessops Riverside, Brightside Lane, Sheffield, United Kingdom, S9 2RX (“Secret Mode/us/we”). You can find us online at wearesecretmode.com.

As part of our publishing and marketing activities, we will often run free giveaways on an ad-hoc basis. We think this is a great way of engaging with and rewarding you, our valued community of players.

These terms and conditions will apply to any free giveaways that we run, so please read them carefully. If you’ve been given a link to these terms and conditions as part of a free giveaway, then they will apply to you.

By entering a giveaway that we run, you are confirming that you have read these terms and condition and that you will abide by them. You also warrant to us that you meet the eligibility criteria set out in these terms and conditions. We reserve the right to refuse to award a prize to anyone found to be in breach of these terms and conditions. Finally, you accept that our decision relating to any aspect of each giveaway is final and binding.

Eligibility & Entry Requirements

Each giveaway is open to entrants worldwide, provided that entrants are aged 18 years or above at the time of entry. If any giveaway is deemed incompatible with the laws or regulations of any territory, we reserve the right to amend these terms and exclude entrants from that territory at our ultimate discretion.

Secret Mode is part of the Sumo Group. Each giveaway we run is not open to any Sumo Group employees (or their families), nor is it open to any of Sumo Group’s officers, directors or agents. Each giveaway is also not open to any third party directly associated with the administration of each giveaway.

Each giveaway is completely free to enter, and no payment or purchase is necessary. Once you sign up for the free giveaway then, subject to your eligibility under these terms and conditions, you will be in with a chance of winning a prize.

How to Enter & Details of the Giveaway

To enter each giveaway that we run, you must submit your entry in the exact manner that we specify to you at the time that we open that giveaway. If you don’t submit your entry correctly in line with our instructions, your entry may not be counted. We will provide entry instructions for each giveaway through our social media channels or via the platform we are using to run a giveaway, and you’ll need to comply with those entry instructions to be eligible.

You are only allowed to enter each giveaway once. If it comes to our attention that you have attempted to circumvent the rules by entering multiple times, we reserve the right to disqualify all of your entries from the applicable giveaway at our discretion. If this happens, your initial entry won’t be included in the applicable giveaway draw.

The opening times and dates for each of our giveaways, along with the relevant closing times and dates, will be confirmed to you prior to (or at the time of) entry. This will be done either via our social media channels or the platform we are using to run a giveaway. Entries received after the closing times and dates that we specify will not be valid and we will disregard them for the purposes of the applicable giveaway draw.

The winner(s) of our giveaways will be chosen by an entirely random draw, which will be performed by an automated computer process initiated by an employee of ours after each giveaway has closed.

The winner(s) will each receive the prize specified at the time of entry, which will be either one or multiple video game keys for titles published by Secret Mode. We will specify which titles are included in a giveaway at the time of entry.

The winner(s) will be notified by direct message on the platform that we’ve used to run (and the platform you’ve used to enter (e.g. Twitch, TikTok, X, Instagram etc)) the giveaway. To contact you, we will use the details provided/given to us at the point of entry. We will notify the winners as soon as we can once we’ve completed the applicable draws. If any winner either cannot be contracted or does not respond to us within 7 days of being notified of their winning entry, then that winner's prize will be forfeited and we may, at our total discretion, opt to select another winner in accordance with the process described above.

The prize(s) will be sent to the winner(s) electronically within 30 days of the winner(s) being notified of their win, although we will try our best to ensure that you get them as soon as possible following your win. If you choose to accept the prize, you hereby acknowledge that you are granting us permission to use the information you provided upon entering the giveaway for promotional and marketing purposes. We need this consent so that we can confirm that you are a prize winner.

For the avoidance of doubt, the prize(s) for the winner(s) are non-exchangeable, non-transferable and no cash alternative is offered. We will not offer any refunds or exchanges for the prize(s) awarded as part of each giveaway.

We give no warranties and make no representations that the prize(s) will be suitable for the winner(s) hardware specifications, and entrants should satisfy themselves that they have the required hardware specifications to make use of the prize(s) prior to entry.

We will make available upon request information that indicates that a valid giveaway took place. To comply with this obligation, we will confirm the details that we hold for the winner(s) to anyone who requests such information within a period of one month after the closing date set out above. You can request such information by emailing us on Info@SecretMode.games. In the event that the winner(s) have objected to us sending such information, we will inform you of that fact upon receipt of your request or as soon as reasonably possible after receiving your request.

Data Protection

We will not ask you to provide any personal data as part of each giveaway. However, you will need to share the username that you use for the platform that you are entering on with us. This is so that we can contact you to confirm if you have won a prize. In the event that we do receive any personal data as part of each giveaway (for example, if the data we collect is considered personal data), we confirm that: (i) we have put appropriate technical and organisational measures in place to keep it secure; and (ii) we will only use it for the purposes of administering each giveaway and for no other purpose (that including using it to confirm publicly that you were a winner, and making it available upon request, as set out above). You have the right to access, oppose the processing of, and request deletion of any personal information collected through your participation in each giveaway. These rights can be exercised by emailing us at Info@SecretMode.games. Please note that we may still need to provide the information you provided to the Advertising Standards Authority upon request for the purposes of establishing that a valid giveaway took place.

General Terms

We may market and promote each giveaway via social media platforms such as Facebook, Instagram, X (formerly Twitter), and TikTok. For the avoidance of doubt, each giveaway is in no way sponsored, endorsed, or administered by or associated with any social media platform that we use to market and promote it. By entering each giveaway, entrants acknowledge that the relevant social media platforms do not bear any responsibility or liability whatsoever.

We reserve the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary in our opinion to do so. In the event that we choose to do so, we shall have no responsibilities or liability to any entrants.

Our total liability to any person entering each giveaway arising out of or in relation to these giveaway terms and conditions shall not exceed the total value of the prize(s) offered for the individual giveaway to which the liability relates.

We shall not be liable for any delay or failure in running the giveaway or awarding any prize(s) for so long as and to the extent that such delay or failure results from events, circumstances or causes beyond our control. If the period of delay or non-performance continues for 7 days or more, then we reserve the right to hold void, cancel suspend or amend the giveaway at our discretion.

These terms and conditions and each giveaway we run are governed by the laws of English and Wales. If any entrants to each giveaway wish to initiate court proceedings, then they must do this within the courts of England and Wales.