QA Manager

Greetings from The Bunker! Secret Mode is the newly founded publishing wing of the award-winning Sumo Group Plc. Our goal is to publish internally developed projects from any of our 11 game development studios across the UK, US, Europe and India, as well as third party independent game developers.

Now is an exciting time to get in at the beginning of Secret Mode’s adventure. If you have a strong passion for video games and want to help us build the best games publisher in the business, please reach out to us. We’d love to have a chat!

We are looking for an experienced and passionate QA Manager who will ensure our games maintain the highest level of quality. As a QA Manager, you will be extremely hands-on, assisting wherever needed and providing direction to your team. You will make sure that all game functionality and content is free of defects and, most importantly, fun to play!  

This opportunity is available for remote workers within the UK, as well as people looking for a studio based role.

To be successful you will have:

  • 10+ years’ experience in QA role with at least three of those being in a Manager position.
  • Experience in shipping 3+ games on consoles, at least two of which has been in a lead or senior capacity.
  • Have a broad knowledge and experience in multiple areas of games production.
  • Excellent leadership and management skills.
  • Strong communication skills both written and verbal.
  • A very high degree of flexibility and first-rate organisational skills.
  • Experience of console testing including solid understanding of submission process including TRC, TCR and Lot checks.
  • Be able to write full test plans and enable and help your team to follow and adapt those plans during development.
  • Most of all, a passion for games and their development!
  • In your new role you will:

  • Plan QA deliverables with your team and ensure coverage for all testing requests from all areas of development.
  • Define and adapt the testing processes to ensure fast and accurate qualitative and functional testing.
  • Keep abreast of new industry testing trends, workflows and technology. Propose and integrate these where appropriate.
  • Liaise and work alongside external development and QA teams as necessary.
  • Able to balance competing project QA priorities across multiple projects.
  • Mentor and train the QA team to increase their professional skill sets and aid their career development.
  • Be the main point of contact for all QA-related communication and forging excellent relationships with all partners.
  • Take part in publisher leadership meetings and chair daily QA Scrums.
  • Be an advocate of QA throughout the organisation.
  • Conduct monthly 1:2:1’s with each of member your team along with twice yearly appraisals.
  • Assist the recruitment team to recruit additional QA testers as needed.
  • It would be an advantage if you have:

  • An understanding of MS Team Foundation Server (TFS) and/or Jira.
  • Current knowledge of platform specific certification requirements.
  • Experience using Perforce VCS.
  • Good working knowledge of the MS office suite including Excel, Word, PowerPoint etc.
  • Experience of Agile development, including running Scrum’s.
  • Had exposure to bug triage process.
  • Been involved with some level of compatibility testing.
  • Experience of multiplayer net testing and ‘games as a service’ desirable.
  • What We Offer:
     
    ·        Annual bonus scheme
    ·        Electric car scheme
    ·        Share incentive plan
    ·        Competitive pension
    ·        Flexible and remote working
    ·        Dynamic friendly and inclusive working environment
    ·        Virtual and in person social events, including launch parties, away days and Christmas events
    ·        27 days annual leave, including your birthday, a duvet day and Christmas shutdown
    ·        5 learning days
    ·        Access to 4,000 Udemy courses and the GDC Vault
    ·        Employee referral bonus
    ·        Mentoring and career development, with clear progression plans
    ·        Competitive mat/paternity & adoption leave
    ·        Employee assistance program
    ·        Life assurance of 4x salary
    ·        Income protection of 75%
    ·        A comprehensive and flexible benefit package
    ·        Social Events and Celebrations with the wider Sumo Group 
     
     We are Secret Mode.
     
    Quality drives us.
    Fun informs us.
    Community is our reason for being.
    Inclusivity is at the heart of everything we do.
    To delight and inspire is our goal.
     
    Secret Mode is managed by a small group of industry veterans and a team of experienced and newcomers to the industry alike.  We’re looking for diverse, creative, driven people who share our passion for all things video games, no matter their background.  
     
    As part of the Sumo family, we’re able to offer a super benefits package including generous holidays and flexible working hours. We’re based in Royal Leamington Spa but are flexible on work-from-home options.
     
    Our environment is fast paced, dynamic and friendly and built upon the basis of every team member having the opportunity to shine and have a realisable input into the games we publish. We’re in the amazing position of building a brand-new team, and creating a culture that’s all about passion, respect, diversity, fun and togetherness. We’re looking for people that love what they do and love to share their enthusiasm with each other. We have taken the #RaiseTheGame pledge to fully dedicate ourselves to inclusivity in our hiring and working processes and already have aligned ourselves with amazing initiatives and charity organisations to make a difference in the industry we all love.